"..staff support should be:

  1. Responsive to academic needs and institutional strategy;
  2. Fully evaluated during the implementation process to allow for continual improvement;
  3. Each stage should be built upon incrementally;
  4. The project supported by interdisciplinary teams and
  5. Should focus on learning rather than teaching issues."

 
  Littlejohn, A (2003) Integrating Real and Virtual Learning Spaces Centre for Academic Practice, University of Strathclyde